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Payments, invoices and receipts

How to pay, where your invoices are, and how VAT is shown.

  1. Card payments go through Stripe's secure checkout; Karat never sees or stores your card number.
  2. Prices on the site are before VAT; the checkout shows the VAT separately.
  3. Every confirmed booking gets an invoice by email, and it's on the booking under Payments (download as PDF).
  4. Refunds get a credit note, linked to the original invoice.
  5. A payment failed or a checkout expired? We email you; open the booking and pay again.

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