السائقون وأولياء الأمور
مركز المساعدة
- Getting started: your account and onboardingCreate your account and get "ready to book" in seven steps.
- Under-18s and guardiansHow a parent or guardian joins, signs, approves and pays for a driver under 18.
- Booking a test dayFind a day, choose extras, pay, and what you get after booking.
- Moving or cancelling a bookingChange the date or cancel, and see the fee or refund before you confirm.
- On the dayWhat to bring, when to arrive, and who to call.
- Your data and videoWhere session video, lap times and notes appear, and how long you can download them.
- Days packs, credits, car reservations and track packagesPay for several days in advance, reserve a car, or buy a track package.
- Bring your own carRegister your own car and test it with Karat's support team.
- Payments, invoices and receiptsHow to pay, where your invoices are, and how VAT is shown.
- Refer a driverShare your code; you get a concession when they complete their first day.
- Your account, password and privacyChange your details or password, sign in by email link, and manage privacy choices.
- Getting helpRaise a request, contact your team, or talk to us.
- How do you keep test days safe?سؤال
- Do I need a race licence?سؤال
- Can under-18s drive?سؤال
- What happens if it rains?سؤال
- Can I move or cancel a booking?سؤال
- What should I bring?سؤال
- What data and video do I get, and who can see it?سؤال
- What is a seat fit and why do I need one?سؤال
- How do day packs and credits work?سؤال
- Can I bring my own car?سؤال
- How long do gift vouchers last?سؤال
- Can a gift voucher be used on a different experience?سؤال