- My bookings → the booking → Change or cancel.
- To move: pick another open day. The screen shows any move fee or price difference before you confirm.
- To cancel: the screen shows any cancellation fee and exactly what you'll get back (to your card, and any credit back to your pack) before you confirm.
- Fees depend on how much notice you give; the amounts are in the cancellation policy.
- If Karat cancels a day (weather, a track closure or a car fault), you choose a full refund or a free move.
- Refunds go back to the card you paid with. You also get a credit note by email.
Moving or cancelling a booking
Change the date or cancel, and see the fee or refund before you confirm.
ما زلت بحاجة إلى مساعدة؟ اسألنا.